We are currently recruiting for a Customer Care Coordinator to support a well-established and reputable homebuilder for a temporary assignment.
This role will involve supporting the customer care team by ensuring homeowner queries and property issues are handled efficiently and professionally.
Key Responsibilities:
* Handling incoming calls from homeowners and responding to customer enquiries
* Logging property defects and issues on the Clixifix system
* Liaising with contractors and customers to schedule required repairs
* Following up with customers to confirm works have been completed to a satisfactory standard
* Responding to customer emails and maintaining clear communication throughout the process
The successful candidate will have excellent communication skills, strong organisational ability, and previous customer service or administration experience.
Experience working within a homebuilders/construction environment – desirable!
For further information about this opportunity please call Katie at Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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