We're currently working with a well established, growing Freight Forwarding business based in Birmingham, who are looking to bring in an Ocean Export Coordinator to support their expanding operations team.
This is a customer-facing role, focused on managing export shipments end-to-end while building strong relationships with clients and overseas agents.
If you’re motivated by a busy, dynamic environment, enjoy taking on challenges, and are keen to join a business that supports development and forward-thinking, this is a great opportunity.
The role will involve:
* Managing ocean export shipments from booking through to completion
* Coordinating with shipping lines, hauliers, and overseas agents
* Handling documentation and ensuring everything is accurate and up to date
* Providing quotations and supporting on pricing where needed
* Acting as a key point of contact for customers, resolving queries and keeping them updated
What they’re looking for:
* Previous experience within freight forwarding
* Some exposure to export operations or a strong understanding of the process
* Good communication skills and a customer-focused approach
* Comfortable working in a fast-paced, team environment
* Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus)
Additional info:
* Office-based role
* Working hours: 8:30-5 (with flexibility after probation)
* 22 days holiday + bank holidays
* Bonus scheme + strong progression opportunities
This is a great opportunity for someone looking to build on their experience and develop further within a supportive, growing business