Looking for a role where you can genuinely help customers and be part of a supportive, growing team? This opportunity is perfect for someone who loves problem‑solving, great conversations, and delivering a standout customer experience.
You'll be joining a well‑established organisation that prides itself on quality service and a positive, people‑focused culture.
What You'll Do
Handle customer queries via phone, email and live chat
Troubleshoot issues or arrange service visits
Work with internal teams to resolve queries quickly
Share ideas and help improve the customer journey
Build strong product knowledge to support customers confidently
What You'll Bring
Confident communicator with a passion for helping people
Friendly, professional telephone manner
Positive attitude and willingness to take ownership
Strong written skills and attention to detail
Empathy, patience and a customer‑first mindset
Reliable, organised and eager to learn
What You'll Get
£24,700 salary
37.5 hours, Monday-Friday
23 days holiday + bank holidays
Free on‑site parking
Health & wellbeing programme
Supportive team environment with real development opportunities
If you love delivering great service and want to join a business where you can grow and make an impact, we'd love to hear from you.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age