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Customer Service Advisor

Nether Kellet
2 hours ago
Full-time
On-site
LA6, Nether Kellet, Lancashire
£13 - £13 GBP yearly
Customer Services
Are you an experienced administrator or customer service advisor?

We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience

Role: Administrator

Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm

Pay: £13.45 per hour

Duration: 6-12 months

Location: Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA

Main tasks include

* Ensure that orders are received when goods/services have been supplied

* Liaising with suppliers to resolves any invoice queries

* Answering the telephones and passing on messages in a professional manner

* Taking customer orders

* Updating customers on orders and deliveries

* Dealing with any customer queries

* Supporting internal staff with pricing queries

* Data entry

Requirements

* Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite

* Flexible and adaptable attitude with ability to prioritise a range of different tasks.

* Exceptional communication skills, at all levels, both written and verbal.

* Excellent organisational and time management skills.

* Excellent interpersonal skills with other members of staff at all levels of the organisation.

* Confident, enthusiastic and tenacious

* Previous admin or customer service experience

Benefits:

* Advice and editing on your current CV

* Dedicated team throughout your journey within the role

* Paid holiday

* Exclusive online services including restaurant and retail discounts

* Chance to receive £25* for referring a friend

* Opportunity for progression into permanent roles

* Competitive rates of pay

All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check