Checks: DBS, RTW and reference checks to be completed
About the Role
We're looking for enthusiastic and customer-focused individuals to join our busy quote team. As a temporary Customer Quote Advisor (potential for role to go permanent after 13 weeks), you'll be the first point of contact for our customers, handling outbound calls, also emails and text queries and providing excellent service with every interaction.
Key Responsibilities of the Customer Quote Advisor
Making calls in a professional and friendly manner
Resolving queries efficiently and accurately
Providing product/service information to customers
Logging details of calls into our system
Escalating issues to the relevant department when necessary
What We're Looking For for the role of Customer Quote Advisor
Strong communication skills, both verbal and written
Ability to multitask and work under pressure
Positive attitude and willingness to learn
Basic IT skills and familiarity with call centre systems (training provided)
Previous customer service experience is desirable but not essential
Please follow the link to apply for this temporary Customer Quote Advisor role based in Leicester LE19
Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
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