Welsh Customer Service Officer (L3 Welsh)

Welsh Customer Service Officer (L3 Welsh) - North Wales Police – LL17 0HQ
6 +Months Contract
37 Hours per week
Office based

I am currently representing North Wales Police who are offering an initial temporary contract for a period of 6+ months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience.

We are looking for Welsh Customer Service Officer (L3 Welsh) based at Force Control Room - St Asaph, LL17 0HQ

We are looking at 2 intakes:

* 16th Feb 2026 x 4

* 30th March 2026 x 4

Rota-
Week 1, Mon 8am-6pm, Tues 8am-6pm, Wed RD, Thurs 8am-6pm, Fri 8am-6pm
Week 2, Mon 9am-7pm, Tues 9am-7pm, Wed RD, Thurs 9am-7pm, Fri 9am-7pm

Requirements :

* You have an NVQ level 3 or equivalent qualification, in Communication/Business/Customer related field, or an equivalent amount of proven relevant experience.

* You can type around 25 - 30wpm.

* You have good communication skills together with the ability to work well in a team environment or on your own initiative.

* You are computer literate to an intermediate level together with windows systems and/or relevant experience.

* You have the ability to evidence problem solving skills.

* You have the ability to remain calm in stressful situations.

You have good geographical knowledge of North Wales