About the role
An exciting opportunity has arisen for an experienced Warehouse Efficiency Manager to drive operational excellence within a global logistics environment. This role focuses on improving warehouse performance through process optimisation data driven decision making and the implementation of modern warehouse technologies.
This is a hybrid position combining operational leadership with ownership of systems and tools ensuring warehouse operations run efficiently and deliver high quality service to customers.
Location London
Working pattern 40 hours per week Monday to Friday
Key responsibilities
Operational efficiency
Analyse warehouse processes including receiving picking packing shipping and inventory control to identify inefficiencies
Develop and implement strategies to improve accuracy productivity and cost effectiveness
Lead continuous improvement initiatives using recognised methodologies
Define monitor and improve key performance indicators such as order accuracy pick rates fulfilment time and space utilisation
Standardise processes and best practices across multiple warehouse locations
Optimise storage and layout strategies to maximise efficiencyWarehouse systems and technology
Lead the development implementation and optimisation of warehouse systems and automation tools
Work with internal and external stakeholders to deliver scalable technology solutions
Translate operational needs into system improvements and new features
Oversee system testing training and adoption to ensure successful implementation
Maintain strong knowledge of warehouse and inventory management systems
Use digital tools to enhance reporting operational performance and customer serviceData and reporting
Develop and maintain performance dashboards and reports
Monitor key metrics and provide insights to support decision making
Conduct analysis to identify trends risks and opportunities
Present findings and recommendations to senior stakeholdersCustomer engagement
Support customer solution development and proposals
Translate customer requirements into operational and technical solutions
Participate in customer review meetings and present performance results
Identify opportunities to improve service and reduce costs
Support business growth and warehouse utilisationLeadership and collaboration
Work closely with teams across operations transport customer solutions and technology
Lead training and improvement initiatives within warehouse teams
Act as a link between operations systems and product development
Coach and support team members in data driven approaches
Manage warehouse teams including supervisors and shift leaders
Drive consistency across multiple international locations
Promote strong communication and team engagementExperience and skills
Degree in supply chain operations engineering or a related field
At least 5 years experience in warehouse operations logistics or supply chain
Proven experience in process improvement or warehouse systems
Experience implementing automation or efficiency technologies
Strong analytical and problem solving skills
Good understanding of warehouse operations and optimisation
Experience with warehouse systems enterprise systems and reporting tools
Strong communication and stakeholder management skills
Ability to manage cross functional projects
Knowledge of continuous improvement methods
Project and change management experience preferred
Professional certifications in supply chain or operations are an advantage
Willingness to travel when required