Transport Dispatcher (Allocator) — Join the Team Keeping Airlines Flying!
Gate Gourmet | Full-Time Ready to be at the heart of aviation logistics?
Gate Gourmet is the world's largest independent airline catering provider — the powerhouse behind gategroup and its eleven global brands. We serve up 200+ million meals a year to over 270 airline customers across 120 airport locations worldwide. Now we're looking for a driven Transport Dispatcher (Allocator) to help keep our fleet moving and our flights flying on time!
What You'll Be Doing
As our Transport Dispatcher, you'll be the go-to person making sure everything runs like clockwork airside and in the unit — leading your team, optimizing resources, and hitting the targets that keep airlines happy.
Your Mission:
* Optimize manpower and fleet levels for a slick, efficient operation
* Get flights dispatched and catered right on time — every time
* Adapt fast to aircraft and customer changes, daily and seasonally
* Keep customers in the loop with sharp operational updates
* Solve problems fast, cost-effectively, and sustainably
* Own your shift documentation (CCPs, temp checks, fleet checks, FTA portal, airside audits)
* Delegate like a pro and keep your team firing on all cylinders
* Manage supplier SLAs like a champion
* Champion Food Safety, Health & Safety, Security and Environmental standards
Leading Your Team:
* Set clear direction, leadership, and measurable KPIs
* Monitor performance and keep raising the bar
* Build a positive, motivated, high-performing team culture
* Run engaging team meetings and keep communication flowing on OTP (On-Time Performance)
Planning Like a Pro:
* Get hands-on with Gate Gourmet's tools — Transport dashboard, Vision, Pre-actor
* Manage TACO breaks with precision
What You Bring
* 2+ years of frontline management experience
* End-to-end knowledge of catering unit processes
* Airside operations and bylaws know-how
* Experience managing within airline catering or production environments
* Solid grasp of health & safety, food hygiene, and security regulations (DTLR)
* Confident PC skills (Word/Email/Excel)
* Bonus points for SAP invoice coding/posting experience
* A team player who thrives under their own initiative too
* Great communication skills, spoken and written English
Requirements
* Right to work in the UK
* Willingness to undertake a CRC (Criminal Record Check)
* 5 years of checkable referencing history
Why Gate Gourmet?
If excellence, passion, integrity, and accountability are values you live by, this is your moment. Join a global leader in airline catering and take your career to new heights — literally!