Market 36 Recruitment are currently recruiting for an Internal Sales & Technical Advisor on behalf of our client, a well-established and fast-paced hydraulics business based in Braintree.
This is a hands-on, customer-facing role where you will be responsible for handling incoming enquiries, supporting customers both over the phone and face-to-face, and providing technical advice on hydraulic components and solutions.
This position would suit someone with experience in internal sales, trade counter sales, or parts sales, ideally within hydraulics or a related engineering/industrial environment.
Roles & Responsibilities
* Handle incoming sales enquiries via phone, email, and in person
* Serve and support customers visiting the trade counter
* Prepare and issue quotations in a timely and accurate manner
* Build and maintain strong, long-term customer relationships
* Manage and grow a portfolio of customer accounts
* Advise customers on suitable hydraulic components and solutions
* Identify parts and respond to technical product queries
* Liaise with suppliers to source products and obtain pricing
* Negotiate pricing while maintaining healthy profit margins
* Maintain accurate records using internal systems
* Work collaboratively with the wider team to support daily operations
Additional Responsibilities
* Support the day-to-day running of the sales function
* Ensure high levels of customer service are consistently delivered
* Keep up to date with product knowledge and industry developments
* Assist with stock-related queries and product sourcing
* Contribute to overall business growth through strong customer engagement
Experience / Skills / Qualifications
* Previous experience within internal sales, trade counter, or parts sales
* Exposure to hydraulics, pneumatics, engineering supplies, or similar industries (desirable)
* Strong communication and customer service skills
* Ability to build and maintain long-term customer relationships
* Comfortable handling technical product queries (or willingness to learn)
* Good commercial awareness, including pricing and margin management
* Strong organisational skills and attention to detail
* Ability to work in a fast-paced environment
* Proactive and solution-focused approach
Working Pattern & Benefits
Monday to Friday: 8:00am – 5:30pm
One Saturday per month: 8:00am – 12:00pm
Office-based role
Salary: £33,000 – £38,000 (depending on experience)
Opportunity to join a growing and well-established business
Training and development within a specialist industry
Company Disclaimer
Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance and IT. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles