Are you an experienced Trade Parts Telesales Advisor looking for your next opportunity within a busy automotive Parts department? Our client — a prestigious automotive brand in North London — is looking for a confident and customer-focused Parts professional to support and grow their trade parts operation. Whether you’re currently working as a Trade Parts Advisor, Parts Telesales Advisor, Parts Advisor, Trade Parts Sales Executive or Parts Sales Advisor, this is a great opportunity to join a professional, well-supported main dealer environment.
Salary: £32,760 Plus Bonus OTE £9,000
Hours: Monday–Friday, 8am–5.30pm (1IN2) Saturday
Why you’ll love this role
* Join a prestige dealership with a strong brand reputation and loyal trade customer base
* Play a key role in supporting and growing trade parts sales
* Work closely with trade customers, suppliers, workshop and the wider Parts team
* Supportive working environment where customer service and product knowledge are valued
* Varied role with strong customer interaction and sales opportunity
* Stable, long-term opportunity within an established dealer group
What you’ll be doing, and doing brilliantly
* Handling inbound and outbound trade parts sales enquiries
* Building strong relationships with trade customers and regular accounts
* Identifying parts accurately using manufacturer systems and catalogues
* Providing prices, availability and delivery updates to customers
* Processing parts orders accurately and efficiently
* Upselling additional parts, accessories and related products where appropriate
* Liaising with warehouse, drivers and suppliers to ensure timely delivery
* Following up quotes and enquiries to maximise sales conversion
* Supporting stock control and identifying fast-moving trade parts
* Delivering a professional, helpful and reliable service to every customer
What we’re looking for
* Previous experience as a Trade Parts Advisor, Parts Telesales Advisor or Parts Advisor
* Strong automotive parts knowledge, ideally within a main dealer or TPS-style environment
* Confident telephone manner with strong customer service skills
* Ability to identify parts accurately and process orders efficiently
* Commercially aware with a proactive approach to sales and upselling
* Strong organisational skills with good attention to detail
* Comfortable building long-term relationships with trade customers
* Kerridge / DMS / manufacturer parts system experience would be beneficial
Sound like you?
If you’re an experienced Trade Parts Telesales Advisor ready for your next challenge within a prestige dealership in North London, APPLY today — we’d love to speak with you