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Telesales & Office Support Administrator
Mold
9 hours ago
Full-time
On-site
Mold, County of Flintshire
£27,687 - £27,687 GBP yearly
Distribution
About the Role
This role is home-based with the ideal candidate residing in the Mold or Wrexham area.
White Label Sinks and Taps is a B2B distributor specialising in supplying high-quality kitchen sinks and taps to the trade. Supplying installers, kitchen retailers and builders' merchants, the company offers a range of durable, stylish products designed to meet the demands of professional trade customers.
We're looking for a motivated, hands-on individual to join our team as a Telesales & Office Support Administrator. This is a varied role combining outbound/inbound telesales with general office administration support — perfect for someone who enjoys speaking to customers and keeping things running smoothly behind the scenes.
What You'll Be Doing
* Making outbound calls to generate leads and follow up on enquiries
* Handling inbound customer calls and converting enquiries into sales
* Building and maintaining customer relationships
* Providing general office/admin support (data entry, scheduling, email correspondence)
* Processing orders, quotes, and invoices as needed
* Keeping accurate records of calls, sales, and customer interactions
* Liaising with the wider team to ensure smooth order/service delivery
* Providing secretarial support to field sales team
What We're Looking For
* Confident, clear telephone manner
* Self-motivated — able to work independently from home
* Good organisational skills and attention to detail
* Comfortable using phone systems, email, and basic office software (Sage 50, Word/Excel)
* Reliable home internet connection and a quiet, organised workspace
This role is home-based with the ideal candidate residing in the Mold or Wrexham area.
White Label Sinks and Taps is a B2B distributor specialising in supplying high-quality kitchen sinks and taps to the trade. Supplying installers, kitchen retailers and builders' merchants, the company offers a range of durable, stylish products designed to meet the demands of professional trade customers.
We're looking for a motivated, hands-on individual to join our team as a Telesales & Office Support Administrator. This is a varied role combining outbound/inbound telesales with general office administration support — perfect for someone who enjoys speaking to customers and keeping things running smoothly behind the scenes.
What You'll Be Doing
* Making outbound calls to generate leads and follow up on enquiries
* Handling inbound customer calls and converting enquiries into sales
* Building and maintaining customer relationships
* Providing general office/admin support (data entry, scheduling, email correspondence)
* Processing orders, quotes, and invoices as needed
* Keeping accurate records of calls, sales, and customer interactions
* Liaising with the wider team to ensure smooth order/service delivery
* Providing secretarial support to field sales team
What We're Looking For
* Confident, clear telephone manner
* Self-motivated — able to work independently from home
* Good organisational skills and attention to detail
* Comfortable using phone systems, email, and basic office software (Sage 50, Word/Excel)
* Reliable home internet connection and a quiet, organised workspace