About the Company
An established UK-based fit-out and interiors specialist is seeking an enthusiastic Telesales Executive to join their team. The business excels at creating world-class workplace environments through office fit-out, design, furniture supply and relocation services. The culture is collaborative, client-focused and driven by delivering exceptional service and results. With a strong reputation across the commercial interiors industry, the company continues to expand its client base and portfolio of successful projects.
About the Role
The Telesales Executive will play a crucial role in generating new business opportunities and supporting the sales pipeline for commercial fit-out and workplace interiors. Key responsibilities include:
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Conducting high-volume outbound calls to prospects and qualified leads to introduce the company’s services and identify opportunities.
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Qualifying inbound enquiries, capturing key information and progressing leads through to the business development team.
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Managing and updating the CRM system, tracking call activity, lead status and follow-up actions.
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Collaborating closely with sales, estimating and marketing teams to ensure alignment of messaging and handover of qualified opportunities.
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Preparing call reports, lead summaries and highlighting market feedback or trends.
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Continuously refining call scripts, objection-handling techniques and value propositions to improve conversion rates and lead quality.
Rewards & Benefits
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Competitive salary with additional performance-based commission and bonus structure.
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25 days annual leave plus bank holidays.
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Company mobile phone and laptop provided, plus travel allowance where required.
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A supportive team environment with access to training, coaching and professional development in a growing sector.
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Exposure to high-profile fit-out and workplace transformation projects, offering strong career development potential.
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Flexible working arrangements and a culture that values initiative, performance and personal growth.
Requirements
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Proven telesales, outbound calling or lead-generation experience—ideally within construction, fit-out, interiors, furniture or workplace services.
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Strong verbal communication skills, persuasive phone manner and ability to engage confidently with decision-makers.
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Self-motivated, resilient and target-driven with a keen focus on lead quality and conversion.
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Experience using CRM systems and comfortable managing pipeline data, reporting and follow-up activity.
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Solid organisational skills, attention to detail and ability to prioritise multiple leads simultaneously.
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Interest in the commercial interiors or fit-out sector is advantageous, though a proactive sales mindset is the key requirement.
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Based in or commutable to the Birmingham area (or nearby regions) to attend occasional team meetings or events