Confident Technical Sales Engineer required for large established manufacturing company based in Stourport
This exciting opportunity is looking for a key member of the sales team to build close relationships with customers in dealing with sales enquiries, producing accurate and competitive quotes.
Working with a new and existing customer base with commercial and technical support.
Main duties of the role will include:
* Processing customer enquiries, which will involve:
* Initial customer contact via telephone, email and face to face
* Managing and understanding and interpreting customer requirements
* Producing layouts and costed solutions to satisfy these requirements using CAD programs. AutoCAD is essential.
* Production of quotations/tenders in a timely, clear, detailed and accurate manner.
* Follow up quotations in a timely manner to secure profitable orders
* Maintain expert level of product knowledge and applications.
* Provide pre-sales technical expertise and product education to new and existing customers
* Ensuring orders are processed quickly and that clear and accurate information allowing for design and manufacturing is passed to the relevant department
* Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly
* Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity via Sage CRM
* Pursue new business opportunities
* Occasional site and customer visits
* Supporting the Contracts, Engineering and Production departments
* Building relationships with customers and potential customers to understand their requirements.
The right candidate would ideally
* Hold relevant technical sales experience
* Have experience working with Autocad including 2D and 3D drawings
* Experience working within a busy manufacturing environment
* Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity via SageCRM
* Confident to pursue new business opportunities
* Happy to attend occasional site and customer visits
* Excellent communication skills
Hours Monday to Thursday 7.30m to 4pm, Friday 7.30am to 1pm