Job Title: Complex Care Support Worker (Spinal Injury Home Care)
Location-Clients home
Reports To-Care Coordinator / Clinical Lead
Job Purpose
To deliver high-quality, one-to-one care to an individual with complex needs in their own home, supporting their health, independence, and overall wellbeing.
Key Responsibilities
Clinical & Specialist Care
Provide care for an individual with a spinal cord injury in line with care plans
Support with catheter care (monitoring output, bag management, hygiene, reporting concerns)
Deliver bowel care programmes safely and respectfully
Assist with continence care
Monitor for autonomic dysreflexia and other complications
Carry out pressure area care and repositioning
Personal Care & Daily Support
Assist with washing, dressing, and personal care
Support with mobility and transfers using specialist equipment
Assist with meals, hydration, and light household tasks
Promote independence, choice, and dignity
Health, Safety & Communication
Follow care plans, risk assessments, and infection control procedures
Maintain accurate care records
Report any health or safeguarding concerns promptly
Communicate effectively with the client, family, and care team
Essential Requirements
Minimum 6-12 months complex care experience
Experience with:
Spinal cord injuries
Catheter care
Bowel care
Knowledge of pressure care and moving & handling
Compassionate, reliable, and professional
Desirable
Experience in one-to-one home care
Understanding of autonomic dysreflexia
NVQ/QCF Level 2 or 3 in Health & Social Care
Safeguarding
Enhanced DBS and references required. Commitment to safeguarding is essential