D
Spanish or Portuguese Speaking Customer Service Professional
Doncaster
5 hours ago
Full-time
On-site
Doncaster, South Yorkshire
£35,000 - £38,000 GBP yearly
Sales
Spanish or Portuguese Speaking Customer Service Professional
📍 Doncaster
💰 £38,000 per annum
🕒 Monday – Friday | Full Time | Permanent
Are you fluent in Spanish or Portuguese and passionate about delivering exceptional customer service?
We are currently recruiting for a Spanish or Portuguese Speaking Customer Service Professional to join a growing and successful business based in Doncaster. This is an excellent opportunity for a customer-focused individual who enjoys building relationships, resolving customer enquiries, and supporting international clients across European markets.
Key Responsibilities:
*
Acting as the first point of contact for Spanish or Portuguese-speaking customers via telephone, email, and online communication channels.
*
Managing customer enquiries, orders, and requests in a professional and timely manner.
*
Building and maintaining strong relationships with customers and key accounts.
*
Processing customer orders and ensuring accurate information is maintained within company systems.
*
Resolving customer complaints, issues, and queries efficiently.
*
Liaising with internal departments including Sales, Logistics, Warehousing, and Finance to ensure a seamless customer experience.
*
Providing product, pricing, and service information to customers.
*
Updating CRM and internal systems with customer interactions and order information.
*
Supporting continuous improvement initiatives to enhance customer satisfaction and operational efficiency.
Skills & Experience Required:
*
Fluent Spanish or Portuguese language skills (written and verbal) are essential.
*
Strong English communication skills.
*
Previous experience within Customer Service, Customer Support, Sales Support, Account Management, or Administration.
*
Excellent communication and relationship-building skills.
*
Strong organisational skills and the ability to prioritise workloads effectively.
*
A proactive and solutions-focused approach to problem solving.
*
Good working knowledge of Microsoft Office packages.
*
Experience using CRM or ERP systems would be advantageous.
*
Ability to work both independently and as part of a team.
What's On Offer:
*
Competitive salary of £38,000.
*
Monday to Friday working pattern.
*
Supportive and collaborative working environment.
*
Opportunities for career progression and personal development.
*
Full training and onboarding provided.
*
Attractive benefits package.
If you are a Spanish or Portuguese-speaking customer service professional looking for your next challenge, we would love to hear from you.
Start People Ltd are acting as a Recruitment Agency in relation to this vacancy
📍 Doncaster
💰 £38,000 per annum
🕒 Monday – Friday | Full Time | Permanent
Are you fluent in Spanish or Portuguese and passionate about delivering exceptional customer service?
We are currently recruiting for a Spanish or Portuguese Speaking Customer Service Professional to join a growing and successful business based in Doncaster. This is an excellent opportunity for a customer-focused individual who enjoys building relationships, resolving customer enquiries, and supporting international clients across European markets.
Key Responsibilities:
*
Acting as the first point of contact for Spanish or Portuguese-speaking customers via telephone, email, and online communication channels.
*
Managing customer enquiries, orders, and requests in a professional and timely manner.
*
Building and maintaining strong relationships with customers and key accounts.
*
Processing customer orders and ensuring accurate information is maintained within company systems.
*
Resolving customer complaints, issues, and queries efficiently.
*
Liaising with internal departments including Sales, Logistics, Warehousing, and Finance to ensure a seamless customer experience.
*
Providing product, pricing, and service information to customers.
*
Updating CRM and internal systems with customer interactions and order information.
*
Supporting continuous improvement initiatives to enhance customer satisfaction and operational efficiency.
Skills & Experience Required:
*
Fluent Spanish or Portuguese language skills (written and verbal) are essential.
*
Strong English communication skills.
*
Previous experience within Customer Service, Customer Support, Sales Support, Account Management, or Administration.
*
Excellent communication and relationship-building skills.
*
Strong organisational skills and the ability to prioritise workloads effectively.
*
A proactive and solutions-focused approach to problem solving.
*
Good working knowledge of Microsoft Office packages.
*
Experience using CRM or ERP systems would be advantageous.
*
Ability to work both independently and as part of a team.
What's On Offer:
*
Competitive salary of £38,000.
*
Monday to Friday working pattern.
*
Supportive and collaborative working environment.
*
Opportunities for career progression and personal development.
*
Full training and onboarding provided.
*
Attractive benefits package.
If you are a Spanish or Portuguese-speaking customer service professional looking for your next challenge, we would love to hear from you.
Start People Ltd are acting as a Recruitment Agency in relation to this vacancy