FASTSIGNS Hammersmith are a visual communications company providing signage solutions to businesses in the West London area. We are seeking a dedicated and proactive Signage Consultant to join our team. This is a fantastic opportunity for a self-starter who is eager to contribute to both our sales success and the smooth operation of our office. You will be a key player in generating new business, nurturing client relationships, and ensuring a seamless customer experience from start to finish.
We are seeking a motivated and dynamic Sales Consultant to join our team. The ideal candidate will possess a passion for sales and an ability to build strong relationships with clients. As a Sales Consultant, you will play a crucial role in driving revenue growth by understanding customer needs and providing tailored solutions. This position requires excellent communication skills, a proactive approach, and the ability to thrive in a fast-paced environment.
Your Key Responsibilities:
Sales & Business Development:
* Proactively generate new leads through various channels, including telesales and field sales.
* Be the first point of contact, professionally handling incoming calls via the office landline.
* Identify and cultivate relationships with new customers, confidently presenting our products/services.
* Conduct meetings with potential clients to understand their needs and propose tailored solutions.
* Develop and deliver compelling quotes and proposals to secure new business.
Customer Service & Account Management:
* Provide an outstanding, end-to-end customer service experience for our entire client timeline.
* Act as the primary point of contact for customer inquiries, offering superior service over the phone, via email, and in person.
* Support the sales process by managing orders and coordinating projects to ensure complete client satisfaction.
Office & Operations Support:
* Take initiative in managing key office operations, such as scheduling deliveries and coordinating logistics.
* Provide general administrative support to ensure the efficient running of the office.
What We're Looking For:
* Proven experience in B2B sales and achieving set sales targets is required
* Excellent communication and interpersonal skills, with the ability to build rapport quickly.
* A confident and professional telephone manner.
* Strong organisational and time-management skills, with the ability to multitask effectively.
* A proactive and resourceful problem-solver who can work independently.
* Proficiency in Google Workspace and a willingness to learn new software.
* Experience in the signage industry is advantageous