Location: Halifax or Edinburgh (Hybrid – 2 days onsite)
Contract: 12 Months
We're recruiting an experienced Senior Technical Application Specialist to support large-scale customer communications transformation within a highly regulated enterprise environment.
You'll lead technical initiatives across customer communications platforms, helping deliver scalable, secure, and customer-focused communication solutions while working closely with business and technology teams.
Responsibilities
* Lead technical delivery across customer communications platforms
* Support customer communication transformation programmes
* Provide technical leadership and architecture guidance
* Design document composition and orchestration solutions
* Resolve complex production issues and perform root cause analysis
* Lead proof-of-concepts and innovation initiatives
* Mentor technical team members
* Collaborate with business, architecture, and engineering teams