Simon Acres Recruitment are looking for personable, driven, and positive Senior Sales Consultant/Store Manager for a well-established, highly successful, and growing Furniture retailer based around the Dereham area.
Our client’s Senior Sales Consultant/Store Manager will work autonomously to deliver a first-rate customer experience, ensuring that the store’s customers receive an expert, professional and ethical experience when visiting or calling the store.
The Senior Sales Consultant/Store Manager will have full responsibility for the overall store environment.
- Maintain and develop both new and existing customers through excellent customer care and ethical sales methods
- Always provide outstanding customer service, resolving all customer queries quickly and efficiently, managing situations to result in successful conclusions
- Perform to Key Performance Indicators, as set by management
- Seamlessly manage telesales calls in addition to the store's footfall
- Manage stock and displays in line with branding guidelines
- Carry out daily cash handling routines
- Adhere to data protection policies
- Responsible for the overall presentation of the store
- Ensure pricing and POS is correct and present
- Full Responsibility of Health & Safety, testing and compliance
- Any other duties required by management
Required Skills;
- Excellent communication and interpersonal skills, able to quickly build rapport
- Shows passion and enthusiasm
- Is driven and can motivate and inspire others
- Resilient and emotionally aware
- Active listening skills
- Tactful and displays empathy
Essential Experience;
- Experienced sales professional with a proven track record of performing to target
- Experience of working to soft KPIs as well as sales targets
- Retail sales experience
Desirable;
- Experience of furniture sales
- Professionally trained in sales strategies
Simon Acres Recruitment are acting as the employment agency in relation to this vacancy