We're looking for a Senior Sales Administrator to be at the heart of the team, providing exceptional administration and sales support to a team of Account Managers and Account Directors.
You'll be joining an independent business that's thriving, ambitious, and built on strong values. With a leadership team that truly cares and a culture that is centred on growth and support, this is a place where your career can flourish.
What’s in it for you?
* Work hours: 35 hours per week
* Salary: £28,000 to £30,000, plus on target earnings of £34000
* 25 days holiday plus bank holidays
* PMI - £30 contribution
* Group life assurance - 4 x annual salary
* Pension - 4% employee and employer
Senior Sales Administrator Responsibilities:
* Provide hands-on support to a team of Account Managers and Account Directors, handling all administration relating to sales
* Confidently handle incoming enquiries, utilising your product knowledge to provide quotes on finance packages that meet customer needs
* Use your knowledge of funder criteria and rates to successfully package proposals, ensuring all documentation is accurate and in line with regulations
* Manage dealer accounts and develop existing dealer relationships to secure new and future revenue
* Continually maintain strong relationships with dealers, funders, and customers, keeping everyone updated throughout the process
* Act as a point of contact for customers, successfully handling queries and resolving issues to a positive outcome
* Support the Account Managers, Account Directors, and new business team with marketing activities, such as mailshots, customer calls, and visits, to generate new leads and interest
* Work alongside the accounts and underwriting teams to ensure processes are adhered to, and the customer journey runs smoothly
* Run regular reports to track monthly targets
* Maintain the CRM, ensuring all activity is recorded, and information is accurate
Senior Sales Administrator Skills and Experience:
* Strong administration skills, with previous administration experience gained in a fast-paced sales environment
* Experience within the finance sector is essential, and has a good understanding of FCA regulations
* Enjoys being within a sales environment, and is happy to contribute to sales and achieve targets
* Strong communication skills, enjoys speaking to people over the phone and via email, and forging strong relationships
* Thrives in a fast-paced environment, has excellent organisation and planning skills and is happy to multitask
* A true team player who can offer excellent administration and sales support