Senior Sales Administrator | Widnes | Permanent | Up to £33k DOE
Forrest Recruitment Ltd are currently hiring for Senior Sales Administrator to join a well-established and growing organisation operating in a fast-paced commercial environment.
Key duties:
* Maintain regular communication with customers regarding orders, stock availability and delivery schedules.
* Liaise with Purchasing, Logistics and Warehouse teams to manage stock shortages and delivery expectations.
* Maintain customer records, pricing and sales documentation within the ERP system.
* Identify opportunities to improve system functionality and business processes.
* Resolve customer queries and escalate issues where appropriate.
* Oversee the UK Orders inbox and ensure all queriers are responded too within a timely manner.
* Process customer credit notes in accordance with company procedures.
* Create training materials and support onboarding of new team members.
* Build effective working relationships across departments to support business objectives.
What we’re looking for:
* Experience within an Internal Sales or Sales Operations environment.
* Excellent customer service and communication skills.
* High attention to detail and accuracy.
For further information about this opportunity please call Maddie at Forrest Recruitment for a confidential discussion on (phone number removed)
Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted