First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.
First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant.
About the RolePatrolling & Monitoring: Conduct regular patrols to detect signs of intrusion, damage, or suspicious behaviour.
Access Control: Monitor entrances and exits, check passes, and authorise visitors.
Incident Response: Respond promptly to alarms, emergencies, and incidents, following established procedures.
Customer Service: Provide a welcoming, professional presence and assist visitors, staff, and contractors as needed.
Reporting: Maintain accurate logs and incident reports for handover and compliance purposes. Skills & Competencies
Requirements
Skills & Competencies
Excellent communication and interpersonal skills
Strong attention to detail and observational ability
Ability to remain calm and professional under pressure
Reliable and trustworthy with a flexible approach to working hours
Ability to work independently and as part of a team
Qualifications
Valid SIA licence
5-year checkable work or education history
Willingness to work a variety of shifts, including nights, weekends, and holidays