Salesforce/SFI Solution Architect
London
We are looking for an experienced Salesforce Solution Architect with experience of the Salesforce Industries(SFI/Vlocity) platform, within the Insurance domain.
Strong expertise in the Salesforce Platform, including:
Sales /Service Cloud
Experience Cloud
Salesforce data model and security model
Role hierarchy, sharing rules, profiles/permission sets
DevOps, release management, and deployment processes
OmniStudio / Vlocity
Hands-on experience with OmniStudio (Vlocity), including:
OmniScripts
Integration Procedures
DataRaptors
FlexCards
Experience designing digital journeys and guided processes for insurance use cases.
Integration / MuleSoft
Strong experience in integration architecture and MuleSoft (Preferred) .
Experience designing and implementing:
REST/SOAP APIs
Event-driven and batch integration patterns
Real-time and asynchronous integrations
Data synchronisation and middleware orchestration
Ability to define integration patterns, error handling, monitoring, and security controls.
Preferred Skills
Experience with Salesforce Financial Services Cloud or Insurance-specific Salesforce implementations.
Familiarity with CRM Analytics, Salesforce Shield, and data governance considerations.
Knowledge of enterprise architecture principles and integration best practices.
Experience working in Agile delivery environments.
Key Competencies
Strong solution architecture and problem-solving skills
Excellent communication and stakeholder engagement
Ability to lead technical workshops and architecture discussions
Strong documentation and governance capability
Domain – Insurance . Environment : Vlocity/Managed package environment
Ideally – 1 to 2 days/week in London office, but this can be flexible