Active staff are pleased to be representing a market leading Engineering company who are on the lookout for a Sales Support Executive…. In this fast-paced environment, you will ensure the smooth running of the sales process and ensure customers receive a great service.
The working hours are Monday to Friday 7:30am - 17:00pm
Benefits for the Sales Support Executive:
* 20 days + BH and Christmas shut down
* Free onsite parking
* Growth opportunities
* Profit share bonus (after probation)
* Employee assistance scheme (after probation)
Responsibilities for the Sales Support Executive:
* Accurately process sales orders using a CRM
* Issue prompt and professional order confirmations
* Pre-qualify deliveries with site contacts to ensure readiness
* Provide clients with clear, regular, and timely delivery updates
* Raise proforma invoices and efficiently manage card payment processing
* Coordinate bespoke design approvals with the Mechanical Design team
* Ensure customer engagement
* Serve as the primary point of contact for purchase enquiries
* Respond promptly and professionally to general queries
* Operational Coordination
* Collaborate closely with depots and transport teams to ensure seamless order fulfilment
* Ensure all orders are processed accurately and within agreed time frames
The person for the Sales Support Executive:
* Strong teamwork and collaborative abilities
* Excellent organisation and planning skills
* Clear, confident, and professional communication
* Effective time management and prioritisation
* Ability to work efficiently under pressure and meet deadlines
* High attention to detail and commitment to accuracy
* Positive, proactive, and solution-focused mindset