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Sales Support Executive

Birchanger
2 hours ago
Full-time
On-site
Bishop's Stortford
£26,000 - £26,000 GBP yearly
Customer Services
Sales Support Executive
Bishop's Stortford
£26,000 per annum
Full Time | Permanent | Office Based

Sales Support Executive – About our client:

Our client is a well-established and growing finance provider, specialising in innovative funding solutions that help businesses across the UK achieve their growth ambitions. With over 30 years of industry expertise, they have built a strong reputation for delivering exceptional service and forming long-term partnerships with customers and suppliers. Due to continued growth, they are now looking to recruit a Sales Support Executive to join their friendly and collaborative team in Bishop's Stortford.

This is a highly customer-focused role where you'll spend much of your day speaking with suppliers, handling enquiries, providing quotations and updates, and supporting the progression of new business opportunities from initial enquiry through to completion. This is an excellent opportunity for someone who enjoys building relationships, delivering exceptional service, and being at the heart of a busy sales operation.

Sales Support Executive – Details:

£26,000 per annum

Monday to Friday, 9:00am – 5:00pm

Fully office-based role in Bishop's Stortford

Company bonus scheme

Employee Assistance Programme

Enhanced maternity and paternity schemes

Ongoing training and development opportunities

Supportive and collaborative working environment

Sales Support Executive – Responsibilities:

Build and maintain strong relationships with suppliers, acting as a key point of contact throughout the sales process

Provide quotations and finance rates to suppliers

Manage incoming enquiries via phone and email, delivering a high level of customer service

Log and update customer and supplier information accurately on internal systems

Communicate credit decisions to suppliers

Prepare and send documentation when required

Chase suppliers for outstanding information and updates on live opportunities

Generate reports and provide administrative support to the wider team

Liaise with internal departments to help progress deals efficiently

Support suppliers throughout the customer journey, ensuring a positive experience

Encourage positive interaction between teams and departments

Support the wider sales operation and provide cover when required

Sales Support Executive – What We're Looking For:

Previous experience within customer service, account management, internal sales, sales support or administration

Confident and professional telephone manner, with experience handling customer enquiries

Strong relationship-building skills and the ability to develop rapport with customers and suppliers

Excellent communication skills, both written and verbal

Strong organisational skills and attention to detail

Ability to manage multiple tasks and prioritise effectively

Comfortable working in a fast-paced, team-oriented environment

Proficient in Microsoft Office and internal systems/CRMs

Self-motivated with a proactive and positive approach

If you are interested in this role, please apply today with your CV.

WGCCOMMPERM

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