H
Sales Support Agent
Horsham St Faith
3 hours ago
Full-time
On-site
Norwich
£24,852 - £24,852 GBP yearly
Sales
At Anglian Home Improvements we are looking for Sales Support Advisors to support our Sales Support Contact Centre based in Norwich. The role is responsible for calling all prospective customers to follow up on our sales appointments and sits uniquely between having customer service skills and sales skills equally.
The purpose of the Call Centre role is to engage with the prospective customer, either following a sales appointment, or to follow up their registered interest in our product arranging a sales appointment with a Sales Representative.
The role
Developing and nurturing sales opportunities and negotiating a sale
Engaging with prospective customers that we have already engaged with
Negotiating a sale through outbound calls and overcoming objections
Maximising opportunities from existing leads for business growth
Achieving set sales performance targets through matching the right products and service to the prospective customer
Maintaining up to date product knowledge
Ensuring all databases and customer information is accurate, in line with GDPR and other statutory legislation
What We Need
Proven success in a telesales role and the ability to be able to close a sale
A passion for talking , rapport building and offering a great customer experience
A proven track record of meeting and exceeding sales targets and providing an excellent customer experience.
Determination to succeed, be focused and remain motivated
Excellent communication skills to enhance sales values and conversion
What We Offer
Competitive salary and performance related bonus with up to £31,119 per annum in earnings potential
31 days holiday, increasing to 33 days after 2 year’s service
And additional paid day off for your birthday
Paid time off annually to volunteer
Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
Heavily discounted employee purchase scheme on all Company products
Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!
Important Information About Right to Work
We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship.
If you’re unsure about your eligibility, you can find helpful information on the UK government website
The purpose of the Call Centre role is to engage with the prospective customer, either following a sales appointment, or to follow up their registered interest in our product arranging a sales appointment with a Sales Representative.
The role
Developing and nurturing sales opportunities and negotiating a sale
Engaging with prospective customers that we have already engaged with
Negotiating a sale through outbound calls and overcoming objections
Maximising opportunities from existing leads for business growth
Achieving set sales performance targets through matching the right products and service to the prospective customer
Maintaining up to date product knowledge
Ensuring all databases and customer information is accurate, in line with GDPR and other statutory legislation
What We Need
Proven success in a telesales role and the ability to be able to close a sale
A passion for talking , rapport building and offering a great customer experience
A proven track record of meeting and exceeding sales targets and providing an excellent customer experience.
Determination to succeed, be focused and remain motivated
Excellent communication skills to enhance sales values and conversion
What We Offer
Competitive salary and performance related bonus with up to £31,119 per annum in earnings potential
31 days holiday, increasing to 33 days after 2 year’s service
And additional paid day off for your birthday
Paid time off annually to volunteer
Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
Heavily discounted employee purchase scheme on all Company products
Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!
Important Information About Right to Work
We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship.
If you’re unsure about your eligibility, you can find helpful information on the UK government website