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Sales Support Administrator
Narborough
7 hours ago
Full-time
On-site
Narborough, Leicestershire
£25,000 - £27,000 GBP yearly
Engineering
Celltherm Coldrooms, Narborough, LE19 2GW
Monday to Thursday 9:00am – 17:00pm & Friday 9:00am – 16:00pm (30 minutes lunch)
We are recruiting for a sales support administrator who can start a full-time permanent role. We may consider applicants wanting a part-time position.
To provide administrative and coordination support to our sales team, ensuring that customer orders and sales information are accurate and processed efficiently.
Key responsibilities:
* Be the first point on contact for customer enquiries.
* Prepare quotations, sales orders and other sales documentation.
* Support our external sales representatives.
* Enter and maintain customer and product information in our CRM system.
* Process customer orders accurately and promptly.
* Communicate order details to the Operations Manager.
* Track order progress and provide customers with updates.
* Maintain sales reports, customer records, and order histories.
* Follow up on outstanding quotations and orders.
* Ensure sales documentation is filed and maintained correctly.
* Occasional assistance in our warehouse for lite duties, will involve manual work.
Experience:
* Experience in customer service and sales administration.
* Strong communication and organisational skills
* Excellent attention to detail
* Confident speaking with customers and resolving issues
* Customer focused with a willingness to learn and develop
Monday to Thursday 9:00am – 17:00pm & Friday 9:00am – 16:00pm (30 minutes lunch)
We are recruiting for a sales support administrator who can start a full-time permanent role. We may consider applicants wanting a part-time position.
To provide administrative and coordination support to our sales team, ensuring that customer orders and sales information are accurate and processed efficiently.
Key responsibilities:
* Be the first point on contact for customer enquiries.
* Prepare quotations, sales orders and other sales documentation.
* Support our external sales representatives.
* Enter and maintain customer and product information in our CRM system.
* Process customer orders accurately and promptly.
* Communicate order details to the Operations Manager.
* Track order progress and provide customers with updates.
* Maintain sales reports, customer records, and order histories.
* Follow up on outstanding quotations and orders.
* Ensure sales documentation is filed and maintained correctly.
* Occasional assistance in our warehouse for lite duties, will involve manual work.
Experience:
* Experience in customer service and sales administration.
* Strong communication and organisational skills
* Excellent attention to detail
* Confident speaking with customers and resolving issues
* Customer focused with a willingness to learn and develop