sales support administrator

Supporting the Sales Team with administrative duties including arranging on-sites, off-sites, and exchanges of containers

* Setting up customer direct debits and chasing payment where required

* Responsible for creating and issuing customer waste reports each month

* Managing the Sales Team’s diaries and booking client meetings

* Utilising the internal CRM system to log customer information

* Applying to local authorities for customer permits when required

* Upselling WRC’s service offerings where possible

* Managing several inboxes’ to ensure all customer queries are dealt with accordingly

* Proficient user of Microsoft packages

* Taking payments from customers over the phone

* General office duties including managing incoming calls and emails and directing them when required

Requirements of the Role

* A highly organised individual with excellent attention to detail

* Excellent written and verbal communication skills

* Strong IT skills and experience utilising Microsoft programmes (Microsoft Word and Excel)

* Adaptable and willingness to learn new skills on the job

* Strong telephone manner

* Confident in dealing with customers and managing enquiries

* Good customer service skills

* Ability to manage diaries in accordance with internal and external demands

* The ability to develop and maintain quality customer relationships

What we offer

As a family-run business, WRC truly values and invests in our people. In return for your hard work, you will benefit from:

* A competitive salary demonstrable with experience

* 30 days of annual leave (including public holidays)

* Private healthcare insurance

* Retail and leisure discounts