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Sales, Dispatch & Accounts Administrator

Darlington
2 hours ago
Full-time
On-site
Darlington, County Durham
£30,000 - £31,720 GBP yearly
Customer Services
Sales, Dispatch & Accounts Administrator

Hours: Monday–Friday, 8:00am–5:00pm
Position: Full-time, Permanent

Salary: £31,750 per annum

Overview

We are looking for an organised and computer-literate individual to join our team in a varied administrative role.

The position involves processing customer orders, organising dispatch paperwork and providing general accounts support.

This is a busy role where accuracy, efficiency and confidence using different computer systems are important.

Key Responsibilities

* Process customer orders and raise invoices.

* Use Sage and ShipStation to manage orders and dispatch.

* Prepare shipping labels and dispatch paperwork.

* Arrange courier collections and pallet deliveries.

* Resolve order, delivery and shipping queries.

* Maintain accurate customer, product and order information.

* Reconcile daily cash sales and card payments.

* Assist with customer payments, statements and general sales ledger administration.

* Maintain petty cash records.

* Provide general administrative support and holiday cover within Accounts.

* Assist with improving our systems and processes as we move to Sage 200.

Skills & Requirements

* Strong computer skills.

* Good attention to detail.

* Organised and able to prioritise work.

* Confident working with numbers.

* Good communication skills.

* Able to work accurately in a busy environment.

* Willing to learn new systems and processes.

Desirable

* Previous administration experience.

* Experience with Sage, ShipStation or similar systems.

* Familiarity with Excel.

* Experience in accounts, sales order processing or dispatch.

Full training will be provided. We're looking for someone who is organised, confident with computers and happy to take on a varied workload