Do you have proven experience preparing and issuing customer quotations in a technical engineering/manufacturing environment?
Are you familiar with CRM or ERP systems?
The Role:
We are currently recruiting for an experienced and driven Sales Coordinator on behalf of our client, a leading player in the engineering & manufacturing sector. This is a fantastic opportunity which includes providing support to the sales team, ensuring customers received accurate quotations, technical product information, and excellent service throughout the sales process. This role is a critical business role, ensuring customer satisfaction, supporting growth and ensuring accurate sales and reporting.
Key Responsibilities:
* Prepare and issue accurate, timely quotations for replacement pumps and spares in line with company KPIs.
* Provide proactive administrative and customer support to the sales team.
* Build and maintain positive, long-term customer relationships that support retention and growth.
* Review customer specifications and technical requirements, helping to identify appropriate products and solutions.
* Coordinate technical queries between customers and internal specialists to ensure a responsive and efficient service.
* Maintain accurate customer, product and pricing information within the ERP system.
* Ensure all sales documentation is accurate and compliant with company procedures
About you:
* Previous experience preparing and issuing technical customer quotations.
* Experience in sales administration, sales support or technical administration.
* Strong customer service and relationship-building skills.
* Excellent organisational, communication and time-management skills.
* A high level of accuracy and attention to detail.
* Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.
* Experience using CRM and/or ERP systems.
* GCSEs (or equivalent), including Maths and English.
* Experience in a manufacturing, engineering, construction, industrial or technical product environment.
* Experience within the pumps and/or wastewater industry.
* Knowledge of commercial terms and conditions.
* Advanced Excel skills, including reporting and data analysis.
* A Business Administration qualification or equivalent experience
Benefits:
* Salary up to £35,000
* Pension 3% employer 5% employee
* Life Assurance 4 x salary
* 25 days holiday + banks, and the ability to by another 5 days
* Enhanced maternity and paternity leave
* Half day on a Friday
* EAP
* Enhanced sick pay
If you are interested, please call Josh Hoyle on (phone number removed) or apply online
* Candidates must be eligible to live and work in the UK to apply for this position