Sales Co-ordinator | Worcester | Up to £32,000 & Real Career Progression
Kick-start your career with a fast-growing, high-energy team!
Are you passionate about delivering exceptional customer service, building strong relationships, and getting stuck into a role where every day brings something new?
If you're ambitious, driven, and ready to grow, this Sales Co-ordinator position with our client in Worcester could be the perfect launchpad for your career.
Our client operates in a fast-paced environment where problem-solving, customer focus, and technical curiosity are key. If that sounds like your kind of challenge—keep reading.
Key Responsibilities of the Sales Co-ordinator:
You’ll be the engine behind the sales and customer operations, supporting everything from order processing to product guidance. You’ll develop deep technical knowledge of their product range, becoming a trusted expert for customers and internal teams.
Sales & Business Development
Guide customers towards the right products and solutions
Take accurate, professional sales orders
Spot opportunities to upsell promotional items
Help eliminate order errors and returns
Customer Service Excellence
Be a friendly, professional point of contact via phone, email and in person
Keep customers updated on delivery times and schedules
Resolve complaints quickly and positively
Build strong relationships that drive repeat business
Operational & Admin Support
Keep customer records accurate and up to date
Enter and process orders daily
Handle documentation and internal admin
Ensure on-time despatch of all orders
Follow up with customers post-delivery to ensure satisfaction
Support marketing activity and events, including exhibitions
Qualifications & Skills
Ideally a degree in IT, STEM or another technical discipline (or strong technical aptitude)
Comfortable learning and communicating technical product information
Previous customer-facing experience (retail, hospitality, service etc.)
Strong relationship-building skills
Confident multitasker with solid organisational ability
Good Excel/Word skills and strong numerical ability
ERP/CRM experience is beneficial
Export or logistics knowledge is a plus
Working Conditions
Competitive salary, £26,000 - £32,000 DOE
Based in Worcester (95% office-based)
Occasional travel during training or busy periods
A full driving licence is required
Ready to grow your career?
If you’re excited by the idea of joining a dynamic environment where you can develop technical expertise, build strong customer relationships, and make a real impact, we’d love to hear from you.