Are you a highly organised Sales Administrator, Order Processor or Purchasing Coordinator who thrives in a fast-paced environment and enjoys managing customer orders from enquiry through to completion?
We are recruiting on behalf of a well-established and growing business within the commercial interior design and refurbishment sector. This is an exciting opportunity to join a friendly, ambitious team where you'll play a key role in ensuring projects are delivered smoothly, efficiently, and to the highest standard.
This role would suit someone with experience in sales administration, order processing, purchasing, procurement, or customer coordination who enjoys building relationships and managing multiple priorities.
The Role Working closely with customers, suppliers, and internal teams, you'll take ownership of the end-to-end order process, ensuring a seamless experience from initial enquiry through to delivery and installation.
Key Responsibilities
Manage customer enquiries via phone, email, and in person
Prepare and issue quotations
Process customer orders accurately and efficiently
Liaise with suppliers to place orders and obtain acknowledgements
Coordinate deliveries, logistics, and installation schedules
Build strong relationships with customers, suppliers, and internal teams
Maintain accurate records, documentation, and project information
Track orders and proactively manage updates throughout the process
Check and approve purchase invoices
Update internal systems with opportunities, quotations, and orders
Resolve customer and supplier queries in a professional and timely manner
Support project and order completion activities
Assist with general administration and process improvement initiativesAbout You Essential Skills & Experience
Previous experience in a Sales Administrator, Sales Coordinator, Order Processing, Purchasing, Procurement, or similar role
Experience managing customer orders from enquiry through to completion
Strong customer service and relationship-building skills
Excellent organisational and administrative abilities
Confident communicating with customers, suppliers, and colleagues
High level of accuracy and attention to detail
Strong literacy and numeracy skills
Proficient in Microsoft Office and confident learning new systems
Able to manage multiple priorities and deadlines in a busy environment
Full UK driving licence and access to a vehicleDesirable
Purchasing or procurement experience
Understanding of logistics, deliveries, or installations
Experience within interiors, furniture, construction, fit-out, manufacturing, or similar sectors
Familiarity with CRM, ERP, or order management systems
Interest in interior design or workplace environmentsWhat's on Offer
Competitive salary
Bonus scheme
Company pension
Life insurance
Health & wellbeing support
Employee benefits package
Company events
Free on-site parking
Casual dressThis is an excellent opportunity for somebody who enjoys coordinating orders, working with customers and suppliers, and seeing projects through from initial enquiry to successful completion.
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