We are recruiting on behalf of a small, well-established engineering and manufacturing business based in Staffordshire for a Sales & Marketing Administrator.
This is an office-based, hands-on role within a close-knit team of around 40 people. The position is heavily weighted towards sales support and administration, with some involvement in marketing activity. It will suit someone who enjoys being close to the detail, supporting sales day to day, and working in a practical, non-corporate environment.
This role is not suited to candidates coming from large, highly structured organisations. It will appeal to someone who has worked in a small engineering or manufacturing business, where everyone contributes and no task is “not my job”.
The Role
Reporting into the Sales and Marketing Manager, you will be responsible for keeping sales administration running smoothly while supporting marketing activity where required.
Sales support and administration will make up the majority of the role.
Key responsibilities include:
Processing customer enquiries, quotations, and sales orders
Liaising with customers, distributors, and agents
Following up open sales enquiries and supporting sales activity
Maintaining CRM systems and sales records
Preparing order acknowledgements, shipping paperwork, and invoices
Managing sales inboxes and responding to customer queries
Producing regular sales, intake, and service reports
Handling inbound calls and general commercial administration
Supporting customer visits, meetings, and day-to-day office activity
Providing cover for colleagues when required
Marketing Support
Alongside sales administration, you will also support basic marketing activity, including:
Assisting with marketing campaigns, exhibitions, and trade events
Updating website content and social media platforms
Coordinating brochures, newsletters, and sales materials
Supporting email marketing and simple digital activity
Carrying out basic market and competitor research
About You
Strong experience in sales administration or commercial support
Background in an engineering, manufacturing, or technical environment
Comfortable working in a small business where priorities can change
Highly organised, detail-focused, and reliable
Confident communicator with customers and internal teams
Happy taking on a mix of sales, admin, and marketing tasks
Practical mindset with a “muck in” attitude
Package
Salary £34,000+ depending on experience
25 days annual leave plus bank holidays
Pension scheme
Stable, long-term role within a growing engineering business