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Sales & Customer Service Advisor

Clayhanger, Walsall
3 hours ago
Full-time
On-site
WS8, Clayhanger, Walsall
£28,600 - £28,600 GBP yearly
Sales
Sales & Customer Service Advisor - No Cold Calling

Location: Brownhills
Salary: £13.75 per hour (£28,600 annual equivalent)
Hours: Monday to Friday, 8.30am–5.00pm
Job Type: Temporary to Permanent or Permanent

We are recruiting for an established specialist business in Brownhills who are looking for a Sales & Customer Service Advisor to join their team.

This is a genuine inbound sales role with no cold calling, working with trade and retail customers across the UK.

No technical product knowledge is required - full training is provided.

The role

You’ll be helping customers identify the right products and spare parts, dealing with enquiries and processing orders.

Duties will include:

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Handling inbound calls and emails

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Helping customers identify products and spare parts

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Processing orders and preparing quotations

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Checking stock, pricing and availability

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Resolving customer queries

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Following up enquiries

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Liaising with purchasing, warehouse and other internal teams

About you

We’re open to candidates from a customer service, internal sales, sales administration, order processing, parts, automotive, engineering, machinery or trade counter background.

You’ll need to be:

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Confident and comfortable on the telephone

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Customer-focused with good communication skills

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Organised and accurate

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Comfortable using computers and learning new systems

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Keen to learn technical products and specifications

The benefits

Once permanent, you’ll receive:

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25 days' holiday + bank holidays

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Private Bupa medical cover after 6 months

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Profit-related bonus

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Company pension

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Free parking

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Full product and systems training

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Additional holiday for long service

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Genuine progression opportunities

£13.75 per hour / £28,600 equivalent
Monday-Friday, 8.30am-5.00pm
Brownhills

The company is happy to consider both temporary-to-permanent and permanent candidates.

If you’re looking for a customer-focused role with no cold calling, full training and genuine progression, apply today or contact us for more information