Due to growing demand, we are currently recruiting for an internal sales administrator for a rapidly growing traffic manufacturing business to support the external sales team.
The ideal candidate will be hard working and adaptable with a proven ability to multitask and manage their workload.
Role & Responsibilities
* Order processing
* Up-selling and cross-selling across the product range
* Understanding the customers’ requirements and providing artwork proofs of bespoke products for approval
* Being the first point of contact for customers and prospective customers by promptly answering phone calls and replying to emails
* Staying in contact with current customer base by making outbound calls to further up-sell
* Liaising with external sales representatives to discuss customer requirements and prices
* Providing written quotes to customers
* Creating commercial invoices for export orders and arranging third party transport where required
* Checking of orders processed by colleagues before passing to production
* Liaising with production and transport departments to confirm lead times and delivery dates for customers
* Working with customers to arrange collections and prioritise orders
* Create and maintain sales spreadsheets where required
* Offering an all-round high level of customer service
Experience required
* 2 years’ experience in internal sales processing and admin preferred
* Business to business experience is ideal for this opportunity
* A track record of success working towards targets, ideally within a team environment
* Use of Microsoft package is essential (outlook, word, excel)
* Use of a sales processing system such as Microsoft Business Central or similar
* This role will suit self-motivated candidates who enjoy sales and regularly speaking with a variety of customers in a fast paced, lively environment.
This role will suit self-motivated candidates who enjoy sales and regularly speaking with a variety of customers in a fast paced, lively environment