Roadfreight Customer Service

What You’ll Be Doing

You’ll be the main point of contact for some of our most valued clients, managing their shipments and building

lasting relationships. Your responsibilities will include:

Roadfreight Operations

• Manage day-to-day operations of Roadfreight accounts.

• Act as the primary contact for key clients.

• Develop strong relationships and understand client needs deeply.

• Use your expertise to manage shipment flows and find effective solutions.

• Handle daily shipments, quotes, and queries.

Customer Service

• Deliver exceptional service with prompt responses and proactive communication.

• Understand individual customer requirements and tailor your approach.

• Input accurate information into internal systems and follow procedures.

Ownership & Responsibility

• Take full ownership of your workload and manage tasks independently.

• Show initiative and a desire to grow within the business.

• Learn from a knowledgeable and friendly team and contribute to continued success