Retail Line Leader at Redgrave, Diss

Retail Line Leader at Redgrave, Diss

Salary: £725 per week, overtime paid at 1.333.
Hours: 16:30pm – 03:00am, 50 hours per week
Own transport is essential due to the remote location.
About the Role
• To maintain smooth and cost-effective operations across multiple production lines within your department.
• To uphold the highest quality standards and meet customer expectations at all times.
• To maximize yield and minimize waste.
• To ensure your department complies with all current hygiene regulations.
• To ensure your department complies with all current health and safety requirements.
This is a multi-line role, requiring the Line Leader to oversee several production lines. The position carries significant responsibility and operates at a level close to that of a departmental manager, supporting the Production Manager in delivering operational excellence.
Main Tasks and Responsibilities
As a Line Leader, you will be expected to:
1. Motivate and supervise a team of operatives to achieve required production volumes at the specified quality and minimum cost.
2. Monitor production efficiency using SIC boards and KPI information.
3. Maintain hygiene and housekeeping standards throughout your department.
4. Monitor labour costs for all operational areas against standards, identify opportunities for improvement, and implement corrective actions.
5. Ensure consistent and accurate flow of production data for KPI reporting, in conjunction with the Production Manager.
6. Continuously review production methods and systems to improve efficiency across multiple lines.
7. Monitor waste levels and take appropriate measures to reduce them.
8. Set up department machinery each day to maximise performance and productivity.
9. Liaise with the Personnel Manager and Training Officer to develop and deliver effective training programmes, ensuring appropriate multi-skilling and identifying individuals with potential for advancement.
10. In conjunction with the Technical Team and Production Controllers, ensure all production control procedures meet company, customer, and FSA standards.
11. Carry out any other manual or management duties related to food production as reasonably required by the company.
12. Supervise and promote Health & Safety awareness and compliance within your department.
Competencies
a) Ability to challenge when quality standards are compromised — whether on your own line or others.
b) Strong coaching and mentoring skills.
c) Confidence to take calculated risks when necessary.
d) Flexibility and willingness to embrace change.
e) Ability to recognise potential in others and provide development opportunities.
f) Accountability — taking ownership and responsibility for outcomes.
g) Problem-solving — understanding what is within your control, exploring available options, and recommending effective solutions.
h) Strong technical understanding of product specifications, machinery, and operational procedures.
i) Excellent organisational skills, forward planning, problem-solving, and time management.
BENEFITS:
• Annual Xmas attendance based profit related bonus
• Staff Discount shop
• Opportunities to further train and develop further (career progression) through our dedicated Company Training Manager
• FREE Private counselling support services
• Auto enrolment Pension
• Staff Discount “Wild Duck Canteen” serving hot food and tasty snacks
• FREE Staff and family events
• 28 days holiday + option to apply for one weeks unpaid holiday each year
• FREE Medical health screening
• FREE access to mental health first aider and employee welfare manager support
• FREE Freebie Fridays
• FREE Monthly Employee Draw – chance to win love to shop voucher
• Long service awards, starting at 10 year award, receiving up to £1000 tax free cash bonus when 25 years achieved
Reporting: Department Manager