Retail Investigations Administrator

Overview
An excellent opportunity has arisen for a highly organised and detail-focused Retail Investigations Administrator to join a growing retail organisation. This role sits within the Retail Loss Operations function and supports investigations into store-related activity, including stock loss, operational incidents, and internal or external theft.

This is an analytical, office-based role where you will review data, assess incidents, and compile detailed evidence for internal investigations. You will work with a variety of systems and tools, ensuring all activity is conducted in line with company procedures and data protection requirements.

This position would suit individuals with experience in retail operations, loss prevention, administration, compliance, or analytical support roles, particularly those comfortable working with sensitive information in a fast-paced environment.

Key Responsibilities

* Support investigations relating to retail store activity, including internal and external incidents.

* Review incident reports, operational records, and CCTV footage to identify relevant evidence.

* Gather, organise, and compile detailed investigation packs.

* Develop accurate timelines and clearly document findings.

* Analyse operational data to identify patterns, trends, and anomalies.

* Maintain accurate and up-to-date case records and documentation.

* Handle all information in line with data protection and confidentiality standards.

* Provide administrative and analytical support to the wider investigations team.

* Assist with cross-functional support during periods of absence or high workload.

Skills & Experience

* Exceptional attention to detail and high levels of accuracy.

* Strong organisational skills with the ability to manage multiple cases and deadlines.

* Analytical mindset with a methodical approach to problem-solving.

* Ability to review and interpret detailed information for extended periods.

* Professional handling of sensitive and confidential information.

* Strong administrative and IT skills, with confidence using multiple systems.

* Clear communication skills and ability to maintain thorough documentation.

* Ability to work both independently and collaboratively within a team.

Additional Information

* Permanent, full-time position

* 12-hour day shifts on a 4-on, 4-off rota

* Office-based role

* Competitive salary and benefits package, including pension, employee discount, and additional perks

This is a great opportunity for someone looking to develop their career within retail operations and investigations in a structured and fast-paced environment.

If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the ‘apply’ button.

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