Our client, an established and well-loved retail brand, is looking for an enthusiastic and customer-focused Retail Assistant to join their vibrant store team. As the face of the brand, you will be instrumental in creating a positive shopping experience for every customer who walks through the door.
This is a direct-employment opportunity with a company that values its retail staff, offering a dynamic working environment, clear store processes, and excellent staff benefits.
Key Responsibilities
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Deliver exceptional customer service by actively welcoming shoppers, answering queries, and offering product recommendations.
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Process transactions accurately and efficiently using the point-of-sale (POS) system.
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Assist with stock replenishment, ensuring shelves and display areas are well-stocked, tidy, and visually appealing.
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Maintain high standards of store presentation, including general housekeeping and organizing fitting rooms or stockrooms.
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Support the store management team with seasonal changeovers, promotional setups, and inventory counts.
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Handle customer returns and exchanges professionally and in line with company policy.
Requirements
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Previous experience in a fast-paced retail or customer service environment is highly advantageous.
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Excellent communication and interpersonal skills, with a genuinely helpful and approachable demeanor.
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Comfortable working on your feet in a busy, target-driven environment.
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Strong team player who is willing to support colleagues across different departments.
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Reliable and punctual, with the flexibility to work varied shift patterns including weekends