Rohan makes gear to keep you protected and comfortable in the world’s wildest places. From performance clothing to shoes and luggage, we have created a range that is all you need and nothing you don’t. From our original and iconic “bags” to our latest innovations, everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still make us unique.
We just make gear that delights our customers and delivers on our promise.
The role of a Retail Area Manager is to be an integral part of the Rohan Retail team, responsible for driving and maximising sales across the owned and franchise estate under their control.
About the role
Support stores to achieve sales targets and profitability in line with budget
Ensure all stores provide outstanding customer service
Create and maintain effective relationships between stores and Head Office
Implement, monitor, and maintain store, Health & Safety, and company standards
Mentor, train, and support store managers to effectively manage their store
Motivate and drive performance through structured store visits
Contribute to sourcing, fitting, and opening stores and concessions as well as supporting store re-fits Key competencies
Personal
Delivers and drives high standards
Positive attitude
Strong work ethic, high levels of commitment
Ability to work alone and as part of a team
Strong time management
Ability to embrace and drive changeLeadership
Inspirational, motivational, and passionate
Understand and demonstrate the use of different leadership styles
Create and maintain focus on objectives
Be a role model Strategic thinking
Support and drive corporate strategy
Create and lead strategy
Engage managers in strategic thinking
Implement plans for self and others to follow
Effectively prioritise
Awareness of how strategy impacts the wider businessCustomer Service
Promotes and develop relationships with internal and external customers
Create and maintain a high level of service
Proactively identify improvements
Demonstrate high levels of personal customer ServicePeople Development
Understand the importance and value of individuals and teams
Regular communication with team
Identify and act upon training and development opportunities
Coaching skill to improve performance
Positively manage performance concernsBusiness skills
Drive and maintain corporate strategy
Drive team to exceed sale targets
Manage consistent cost control
Identify commercial opportunities to drive additional salesCommunication & Influence
Communicate effectively at all levels
Utilise different styles of influence
Understand how your communication impacts others
Create persuasive and logic reasoning
Effective listening skillsRequirements
Full UK driving licence
Minimum 3-5 years in retail management or multi-site support roles.
Proven track record in driving operational excellence and achieving KPIs.
Proficiency in MS Office and retail management systems.
Flexibility to travel across the assigned area.
This role requires regular travel and overnight stays away from home
Expectation to attend Head Office as and when requiredWhat’s in it for you?
Company car
Working within an ambitious and friendly team
Personal Rohan clothing allowance
50% discount on our clothing
Contributions to a Pension scheme
Life cover based on salary
Employee Assistance Scheme
How to apply
To apply for the role of Retail Area Manager, please click on the Apply button and follow the short application procedure