Our client is an established home care provider delivering high-quality, person-centred domiciliary care services across North West Kent. They are committed to enabling people to live independently in their own homes, with dignity, choice, and genuine support. This is an organisation that values strong leadership, a culture of excellence, and care that truly puts the individual first.
The Role
This is a pivotal leadership role for an experienced care professional ready to take full ownership of a domiciliary care service. As Registered Manager, you will be accountable for all aspects of service delivery — from compliance and quality assurance to staff development and client outcomes. You will set the tone for the team, uphold regulatory standards, and drive continuous improvement across every area of the business.
This is a role for someone who leads with purpose, thrives under responsibility, and is genuinely passionate about delivering outstanding care.
Key Responsibilities
* Hold and maintain Registered Manager status with the relevant regulatory body
* Lead, recruit, train, and develop a high-performing team of care staff
* Oversee all aspects of care delivery, ensuring services meet CQC standards and the Care Act
* Ensure every client has a personalised, up-to-date care plan and risk assessment
* Safeguard clients at all times and ensure all alerts are handled correctly and promptly
* Conduct and oversee unannounced quality checks at client homes
* Manage compliance, audits, and action plans following inspections and monitoring reviews
* Build and maintain relationships with local councils, healthcare professionals, and referral networks
* Manage budgets and staffing levels effectively, minimising agency reliance
* Participate in the out-of-hours on-call rota
* Foster a positive, inclusive workplace culture built on performance and excellence
About You
We are looking for a natural leader with a strong background in domiciliary or adult care management. You will bring:
* Proven experience as a Registered Manager or senior manager in adult care services
* A thorough understanding of the Care Act, CQC regulations, and domiciliary care legislation
* Experience managing staff, including recruitment, supervision, appraisal, and training
* Strong knowledge of safeguarding, risk management, and person-centred care planning
* Experience of auditing, reporting, and developing action plans
* Budgetary awareness and the ability to manage costs effectively
* Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
* Excellent communication and interpersonal skills
* A full driving licence and ability to travel across the area
* Flexibility to work evenings, weekends, and bank holidays as required
* Willingness to complete an Enhanced DBS check
What's on Offer
A competitive salary package, ongoing professional development, and the opportunity to lead a growing service with the full backing of a committed registered provider. You will have the autonomy to shape the culture, build the team, and make a lasting difference to the lives of clients across North West Kent.
How to Apply
This vacancy is being managed exclusively by Eleanor Banks Recruitment. For a confidential conversation or to apply, please contact our team directly. We look forward to hearing from you