We’re looking for a Regional Field Technical Manager - North England and Scotland to support high-quality commercial kitchen equipment used by professional kitchens, helping them deliver great food efficiently and reliably.
You’ll lead the service partner network across North England and Scotland in a hands-on role, combining strong technical knowledge with people skills to make sure customers receive the best possible service.
What You’ll Do As A Regional Field Technical Manager
* Manage and support service partners across your region. (Leeds, Manchester, Liverpool and Newcastle. With 2 days in Scotland)
* Deliver technical training and annual service assessments.
* Review KPIs and customer feedback to improve performance.
* Troubleshoot escalated technical issues and carry out customer visits.
* Support installations, technical projects and spare parts enquiries.
* Travel across the region (up to 50%) with occasional international travel.
What We’re Looking For in a Regional Field Technical Manager
* 3+ years' experience as a Senior Service Engineer, Service Supervisor or Service Manager.
* Strong electrical fault-finding skills and understanding of gas systems.
* Hands-on service and repair experience within catering equipment, HVAC, automotive, heavy equipment or similar.
* Gas Safe COMCAT 5 qualification is highly desirable.
* Comfortable reading wiring diagrams and using diagnostic equipment.
* Technical qualification or apprenticeship preferred.
* Excellent communication skills and a customer-focused approach.
* Full UK driving licence and valid passport.
If you’re an ambitious, target-driven professional eager to make an impact, please apply for this Regional Technical Manager