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Receptionist

Castle Community
2 hours ago
Part-time
On-site
CF10, Castle Community, Cardiff
£12.71 - £12.71 GBP hourly
Construction
Company: Gloworks
Position: Receptionist – Ad Hoc Cover
Working Hours: 08:00 – 18:00, Fridays only
Pay Rate: £12.71 per hour (PAYE)
Employment Type: Ad hoc / Temporary Cover

Job Overview

We are looking for a professional, friendly and reliable Receptionist to provide ad hoc reception cover at Gloworks, a creative industry building occupied by a range of businesses, including TV production companies and post-production studios.

The successful candidate will be the first point of contact for visitors, tenants and clients, ensuring a welcoming and professional reception service. This role would suit someone with excellent communication skills, a proactive attitude and the ability to work confidently in a creative, fast-paced environment.

Please note: Candidates must be available to attend training before starting the role.

Key Responsibilities

* Welcome visitors, clients and tenants in a friendly and professional manner.

* Manage the reception desk and act as the first point of contact for enquiries.

* Answer and direct incoming telephone calls and emails.

* Sign visitors in and out, following building security procedures.

* Notify tenants of visitor arrivals and assist with visitor enquiries.

* Handle incoming deliveries, post and courier collections.

* Maintain a tidy, organised and professional reception area.

* Provide general administrative support as required.

* Liaise with building management and tenants to ensure the smooth running of reception.

* Maintain confidentiality and demonstrate a professional approach at all times.

Key Skills & Requirements

* Previous reception or customer service experience preferred.

* Excellent communication and interpersonal skills.

* Friendly, approachable and professional manner.

* Strong organisational skills and attention to detail.

* Confident using computers, email and basic office systems.

* Ability to work independently and use initiative.

* Reliable, punctual and well presented.

* Comfortable working in a creative environment with TV and post-production companies.

* Must be available to attend training before commencing the role.

* Must be available to work Fridays, 08:00–18:00, on an ad hoc cover basis