What you'll do as our Presales Solutions Architect:
Partner with Sales & Account teams to understand customer needs, attend meetings and reviews, and bring the tech know-how that helps close deals.
Design tailored LAN & WAN solutions that fit perfectly with our product set.
Support customers throughout the process, offering clear, confident guidance - avoiding unnecessary jargon or complexity.
Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny.
Collaborate across teams - Sales, Service Delivery, and Account Management - to win new business, support renewals and keep current customers happy.
Track and manage activity in our CRM and contribute to a pipeline worth over £1m Gross Margin each year.
Optimise every solution so it's profitable, reliable, and built to deliver long-lasting value. What you'll bring to the table:
2-5 years experience as a Presales Solutions Architect (or similar) working closely with customers in the sales cycle.
A background in technical pre-sales support in Managed WAN/LAN Services, ideally with Cisco, Extreme, or Fortinet tech under your belt.
Proven chops in network design, bespoke customer solutions and documentation.
WAN know-how: Leased Lines, Carrier Ethernet, EFM, xDSL.
LAN knowledge across DC, core, aggregation, and access layers.
Up-to-date skills in SDN, SD-WAN, NFV, and network virtualisation.
Wi-Fi wisdom: CAPWAP, WPA, 802.1X, mesh and controllers.
Strong communication skills - you know how to talk to humans, not just switches.ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy