Phone-based Sales Executive
Location: Flimwell, East Sussex
Salary: From £27,000.00 per year
Vacancy Type: Permanent
WHW is a family-owned, award-winning dental manufacturer and supplier, providing over 25,000 product lines to customers across the UK. Built on strong customer relationships and a commitment to continuous improvement, we pride ourselves on delivering outstanding service and support to our customers.
As our business continues to grow, we are looking for a motivated and confident Phone-Based Territory Manager to join our internal sales team.
The Role
As a Phone-based Sales Executive, you will be responsible for managing and developing customer relationships within your assigned territory. Working closely with a field-based sales representative, you’ll help maintain existing accounts, identify new business opportunities, and support customers with product recommendations and order management.
This is an excellent opportunity for someone who enjoys building relationships, working towards goals, and developing a career within a growing business.
Key Responsibilities
Customer Relationship Management
Build and maintain strong relationships with existing and prospective customers
Deliver a professional and friendly customer experience over the phone
Understand customer needs and provide suitable product recommendations
Sales & Business Development
Proactively contact customers to generate new business opportunities
Support the growth and development of your assigned sales territory
Promote new products, offers, and solutions to customers
Work towards individual and team sales targets
Order & Account Management
Process customer orders accurately and efficiently
Maintain up-to-date customer records and sales activity
Follow up on quotations, enquiries, and customer requests
Territory Collaboration
Work closely with your assigned field sales representative
Support territory planning, sales campaigns, and customer engagement activities
About You
We are looking for someone who is enthusiastic, motivated, and enjoys speaking with customers.
We are looking for someone with:
A minimum of 2 years' previous experience in telesales, account management, internal sales, or a similar sales-focused role
Strong communication and relationship-building skills
Confidence making outbound calls and identifying sales opportunities
A positive and proactive approach to work
Excellent organisational and time-management skills
The ability to work both independently and as part of a team
Experience using CRM or order-processing systems (preferred)
Experience within dentistry, manufacturing, or a related industry would be beneficial, but is not essential.
We believe great salespeople can come from a variety of industries and provide the training and support needed to develop specialist knowledge within the dental sector.
What We Offer
Competitive salary + commission following successful completion of probation
Full training and ongoing support
Opportunities for professional development and progression
Supportive and collaborative team environment
Company pension scheme
Free on-site parking
The opportunity to play an important role within a growing business
Why Join WHW?
At WHW, we believe our people are key to our success. We are committed to creating a positive, supportive workplace where employees are encouraged to learn, develop, and contribute new ideas.
We value teamwork, professionalism, and continuous improvement, and we are proud to foster an inclusive culture where everyone is treated with respect and encouraged to grow.
Experience
Sales: Minimum 2 years (required)
Dental industry experience (preferred but not essential)
Benefits:
Casual dress
Company pension
Free parking (On-site parking)
To Apply
If you feel you are a suitable candidate and would like to work for WHW Plastics Ltd, please do not hesitate to apply