Part-Time Showroom & Customer Service Assistant

We’re looking for a reliable, positive, and well-presented part-time team member to support our showroom and customer service operations.

Key Responsibilities:

Pack and dispatch swatch orders

Call customers who have purchased swatches to follow up and assist with enquiries

Answer incoming phone calls and respond to customer enquiries

Manage live chat enquiries

Book in deliveries and coordinate incoming stock

Keep the showroom clean, tidy, and well-presented at all times

File invoices and check invoices for accuracy

About You:

Polite, professional, and friendly at all times

Well-presented with a smart, professional appearance

Diligent with strong attention to detail

Hard-working, reliable, and proactive

Positive attitude and happy to take initiative

Confident communicating with customers in person, on the phone, and online

Hours:

Part-time (hours/days to be discussed)