Operations Manager - Lead, Innovate, Transform Primary Care
Are you a leader who thrives in fast paced, high impact environments?
Do you want to shape the future of primary care services across the UK, not just manage them?
We are hiring an Operations Manager to join the leadership team of a growing Healthcare provider to drive excellence across national clinical pharmacy services.
This isn't just another management role.
You'll be:
Leading from the front - overseeing a national team of pharmacists and technicians
Driving innovation - developing services that outperform competitors and add real value to clients
Influencing strategy - working directly with the Board to shape the future of the business
Owning quality & performance - ensuring services exceed regulatory, clinical, and commercial expectationsWhat does the day to day look like?
Leading and developing a high performing clinical team
Delivering exceptional pharmacy services to GP surgeries, federations & PCNs
Owning clinical governance, compliance & service quality
Using data, KPIs and dashboards to drive performance and growth
Building strong client relationships and securing service excellence
Ensuring zero gaps in service delivery through robust operational planning
Playing a key role in business growth, innovation & new service developmentAbout you:
3+ years' primary care experience
Solid management experience
Strong understanding of PCN DES, GMS & APMS frameworks
Proven ability to lead teams, improve performance & drive results
Commercial mindset with a passion for service excellence and innovationWhat you'll get in return:
A true leadership seat at the table
The chance to shape a growing, ambitious healthcare business
A dynamic, fast moving environment where your impact is visible
Opportunity to build, innovate and scale services nationally
Work with a team that's committed to clinical excellence and continuous improvement
Important Notice
Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities.
We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education.
Dovetail and Slate Ltd ((phone number removed)) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
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