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Location: China
Contract: Approximately 3months
Salary: RMB 30,000/month (approx. £3,350) + commission
Accommodation & Meals: Fully provided
Position: Full-time
We are looking for an Online Customer Service Representative to join our team in China on a short-term contract.
The role mainly involves communicating with UK customers through online chat and messaging platforms. We are looking for someone with fluent, natural English and a good understanding of British communication styles and customer expectations.
Responsibilities
* Communicate with UK customers online
* Respond to customer enquiries professionally
* Provide information about products and services
* Assist with general customer issues
* Follow up with customers when required
* Maintain a high standard of customer service
Requirements
* Fluent or native-level English
* Strong understanding of British English and UK communication styles
* Excellent written and verbal communication skills
* Friendly, patient and responsible
* Comfortable using online messaging platforms
* Able to live and work in China for approximately 3 months
* Customer service or sales experience preferred, but not essential
Salary & Benefits
* RMB 30,000/month base salary (approx. £3,350)
* Performance-based commission
* Free accommodation
* Meals provided
* Full training and ongoing support
* International work experience
Contract: Approximately 3months
Salary: RMB 30,000/month (approx. £3,350) + commission
Accommodation & Meals: Fully provided
Position: Full-time
We are looking for an Online Customer Service Representative to join our team in China on a short-term contract.
The role mainly involves communicating with UK customers through online chat and messaging platforms. We are looking for someone with fluent, natural English and a good understanding of British communication styles and customer expectations.
Responsibilities
* Communicate with UK customers online
* Respond to customer enquiries professionally
* Provide information about products and services
* Assist with general customer issues
* Follow up with customers when required
* Maintain a high standard of customer service
Requirements
* Fluent or native-level English
* Strong understanding of British English and UK communication styles
* Excellent written and verbal communication skills
* Friendly, patient and responsible
* Comfortable using online messaging platforms
* Able to live and work in China for approximately 3 months
* Customer service or sales experience preferred, but not essential
Salary & Benefits
* RMB 30,000/month base salary (approx. £3,350)
* Performance-based commission
* Free accommodation
* Meals provided
* Full training and ongoing support
* International work experience