Marketing/Office manager role)
Job Description
Reports to Directors of the business
Location London - Aldgate
Contract type Permanent, full-time
Hours 8am – 5pm (Monday to Friday)
Salary 40-45K
About the role
We're looking for a proactive, highly organised Office Manager to keep our London office running smoothly day to day. This is a varied, hands-on role covering everything from office administration and new starter set-up to travel booking and supporting our team with client pitch presentations.
This is a permanent position. However, one element of the role — managing our LinkedIn and Instagram posting — is a temporary responsibility covering maternity leave, and will hand back to the returning team member in due course. This will be made clear during onboarding and handover.
Key responsibilities
Office Management
* Keep the office running smoothly day to day, acting as the first point of contact for all office-related matters
* Manage the weekly food/grocery shop and general office supplies, keeping the kitchen and communal areas well stocked
* Liaise with building management, cleaners, and suppliers as needed
* Maintain a well-presented, organised and welcoming office environment
People & Onboarding
* Coordinate the set-up of new starters — desk, equipment, access, and a smooth first-day experience
* Work closely with our external IT support company to arrange equipment, logins, and troubleshoot day-to-day IT issues
* Support with general HR-adjacent office administration as required
Travel booking
* Book travel for the wider team, including flights, transport (trains/taxis/car hire) and hotels
* Manage travel logistics to ensure cost-effective, well-organised trips, keeping itineraries and confirmations organised
Presentations & Client support
* Design and put together polished presentations to support client pitches, working closely with the team on content and structure
* Ensure all materials are on-brand and professionally presented
Social Media (Temporary – Maternity Cover)
* Post to the company's LinkedIn and Instagram pages approximately 1–2 times per week, following the established brand tone, style and content themes
* This responsibility is temporary and will be handed back once the returning team member is back from maternity leave — full training and a handover guide will be provided
General
* Provide broad day-to-day support across the office wherever it's needed — this role covers a wide range of tasks beyond those listed above
* Proactively identify ways to improve office processes and efficiency
About you
* Previous experience in an office management, administration, or marketing role.
* Highly organised with strong attention to detail and the ability to juggle multiple priorities
* Confident communicator, comfortable liaising with external suppliers (IT, travel providers, building management)
* Competent with presentation software (e.g. PowerPoint & InDesign & Canva) and comfortable putting together professional client-facing materials
* Happy to pick up new responsibilities — including a temporary period of managing our social media — with a can-do, flexible attitude
* Discretion and reliability — this role touches a lot of the day-to-day workings of the business