Landscaping & Fencing Customer Care Team LeaderLocation: Stratford-upon-Avon, Warwickshire
Job Type: Full-time, Permanent
Salary: £15.00–£17.00 per hour, including performance-related bonus
Working Hours: Monday to Friday, 7:00am–4:00pm
About the RoleWe are looking for an experienced Landscaping & Fencing Customer Care Team Leader to lead a team of landscaping and fencing operatives across commercial and domestic projects.
The successful candidate will have previous experience supervising a team and a strong practical background in landscaping and fencing. You will be responsible for ensuring work is completed safely, efficiently and to a high standard, while managing day-to-day challenges and resolving unexpected issues on site.
This is an excellent opportunity for an experienced operative looking to take the next step in their career, with progression opportunities available for the right candidate.
Key ResponsibilitiesYour duties may include:
Leading and supervising a team of landscaping and fencing operatives
Organising daily work and ensuring maximum efficiency from the team
Maintaining high standards of workmanship and attention to detail
Turfing, including strip and relay work
Shrub, hedge and tree planting
Hard landscaping, including slab and block work
Installation of land drainage systems
Installation of new fencing
Repairs and maintenance of existing fencing
Identifying and resolving problems encountered on site
Ensuring work is carried out safely and in accordance with site requirements
Working effectively with clients, colleagues and other contractors
RequirementsThe ideal candidate will have:
Previous experience leading or supervising a landscaping/fencing team
Strong practical experience in landscaping and fencing
Excellent attention to detail
Good problem-solving skills
The ability to organise and motivate a team
A strong understanding of site safety and working practices
A full UK driving licence
The ability to reliably travel to and from the yard in Stratford-upon-Avon each day
A valid CSCS card is desirable, as much of the work is carried out on building sites. However, candidates without a CSCS card may still be considered, with support available to obtain the required certification.
Pay & Benefits
£15.00–£17.00 per hour
Performance-related bonus
Full-time, Monday to Friday
Company pension
Additional leave
Employee discount
On-site parking
Private medical insurance
Private dental insurance
Career progression opportunities
LocationApplicants must be able to reliably commute to Stratford-upon-Avon, Warwickshire, or be willing to relocate before starting the role