Join a growing business supporting leading national brands
We are recruiting for a Key Account Coordinator & Customer Support professional to join a well-established and expanding organisation in Cardiff.
Working as part of a busy client services team, you will support key customer accounts, coordinate day-to-day operations and ensure clients receive an outstanding level of service. This is an excellent opportunity for an organised, customer focused individual looking to build a long term career.
Key Responsibilities
* Support the day-to-day management of key customer accounts.
* Build strong relationships with customers, suppliers and internal teams.
* Respond to customer enquiries and resolve issues efficiently.
* Coordinate stock levels and ordering requirements.
* Produce reports and assist with account performance updates.
* Support Account Managers with administration and customer coordination.
* Identify opportunities to improve processes and service delivery.
About You
You will ideally have experience in customer service, account coordination, sales administration or supply chain support.
You will also have:
* Excellent organisational and communication skills.
* A proactive, customer-focused approach.
* Good knowledge of Microsoft Excel (Power BI experience is desirable).
* Strong attention to detail and the ability to manage multiple priorities.
In return
* Full-time, permanent position
* Friendly and supportive team environment
* Career development opportunities
* Work with recognised national retail and commercial brands
If you are looking for a varied customer support and account coordination role with genuine career prospects, we would love to hear from you